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There was a technical glitch with my email confirmation (check that Junkmail folder)! They missed the original pickup day but once they discovered it, they got in touch and gave a sincere apology and offered to waive the pickup fee for my trouble and frustration. On pickup day they even called to say they'd be a little late which I appreciated. All in all it started out very frustrating but they totally took care of it and made things right right. A+ customer service for the turn around. Mistakes happen but they fixed it - thanks guys!!
I had a pick up last Friday, and was happy with the service. My only complaint was that I had to wait until Friday to get my items out, but otherwise they were great. Very professional and they did all the work. I'll be using them again.
I sent an email to schedule a pickup at my home. It was set for Friday. I had my son-in-law bring his electronic recyclables over so Earth Friendly way Uly have a worthwhile stop. I called Thursday afternoon to be sure we were on schedule. The lady I spoke with said it would be best to just respond to the email I had received. I replied and was ready with all the items in the garage.They never showed up. Today, Monday, I called to find out what had happened. The phone went directly to voicemail. I saw from the website that there was a drop box at the address. I loaded all the stuff into my car and drove to the place. The office door was closed/locked. The "garage door" was open so I called out twice trying to talk with someone. I could hear someone but they never answered. Bottom line... I dropped off what I could in the drop box. The monitor and desktop computer I left at the raised door. I removed the hard drive from the PC so as not to have ident data retrieved. Two stars for no pick up but I appr crate being able to drop off my items.
I called to have a TV removed and was put on their schedule that week. They did all the work, and their prices were very fair. I'll definitely call on them in the future.
I had an old TV to recycle and no idea where to take it. I found these guys online and used the pick up service. The guy that came loaded it all up and hauled it off. It did cost $40, but it was so worth it. It's out of my hair and it was easy. You guys are doing a great job. Thanks!
I have used them several times for my home business. I've always had good experiences with them. I know that information is being handled by professionals. Very good company!
I have done several transactions with Eric and his crew and every single time I was fully satisfied. They go above and beyond to ensure that their customers are happy. They are absolutely best in this kind of business and I would highly recommend them to others.
They picked up a couple of computers from me and provided certificates showing all of my information was destroyed. All of this was free. I'm really happy with what they are doing for our community. Rock on!
I used Earth Friendly Recycling to get rid of my company's old computers and monitors. From my first phone call to the after pick up follow-up, they displayed the highest level of professionalism. I will definitely be referring them to my colleagues. Bravo Earth friendly!