Frequently Asked Questions

Click on the questions below to find answers to many of our most asked questions.

GENERAL QUESTIONS

We are based in Vancouver, Washington and provide regular scheduled affordable service routes to most areas in and around Portland, Oregon and Vancouver, Washington. The areas include Vancouver, Brush Prairie, Hockinson, Battle Ground, Camas, Washougal, Hazel Dell, Salmon Creek, and much of Portland. Please see our detailed service maps for more information. If you are outside our normal service area, please call.

As we have clients all over with different pickup needs, we may not be able to pick up your items. With the focus of being environmental conscious, please understand that we cannot make long trips for small numbers of items. We accept item drop offs 24 hours a day in our secure, monitored drop bin outside our warehouse location. Please feel free to visit during warehouse hours and our friendly staff can assist with any unloading needs.

We offer periodic pickup services to all our business clients depending on your needs. We have established scheduled routes and can easily include your items as often as needed.

Yes! You can also drop the items off 24 hours a day in our drop bin or allow our friendly warehouse staff to assist you.

We can pick up and haul away your older style CRT monitors for responsible recycling. Due to the expense of properly recycling of the and transporting these bulky, heavy items, we may ask for a modest fee to assist with the additional associated costs. There is no charge for monitors recycled while accompanied by a corresponding computer tower or laptop.

Yes we do! In order to offset the labor cost of the proper recycling and safe handling of large copiers, we ask for a small $20 charge.

Our professional and courteous driver will transport items from and to any floor with elevator access. For our driver's safety, please move items from floors without elevator access to the ground floor prior to arrival.

Prior to pickup, please notify our scheduler that you would like a certificate. Your items will be segregated and marked. Your individual hard drives will be scanned and listed for your records. Please allow up to 10 business days for your emailed certificate.

Not at this time. Appliances we aren't able to accept include coffee makers, washers, dryers, refrigerators, microwaves, vacuum cleaners, etc. Please keep all styrofoam packing and peanuts. Items still new in the box for recycling may be left in tact with all packaging.

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